📅 Published on. May 1, 2025
This is what the inclusive experience at Universal Orlando's new park will look like
Epic Universe, Universal Orlando Resort's new theme park set to open on May 22, 2025, promises not only innovative experiences and epic attractions, but also a strong commitment to accessibility. From Magic Holidays we tell you how accessibility will be addressed at Epic Universe, ensuring that all visitors can fully enjoy this adventure without limits.
✅ Physical accessibility and accessibility for people with reduced mobility.
Epic Universe has been designed from the ground up with inclusion as a priority. Some of the measures that will be implemented include:
Wheelchair and electric vehicle (ECV) rentals available at the park entrance.
Accessible entrances at all attractions, restaurants, restrooms and stores.
Virtual queuing systems, which will allow visitors to avoid long physical waits.
Designated areas for wheelchairs during parades and shows.
Attractions with the possibility of staying in the wheelchair or facilitating the transfer.
🧠 Sensory spaces and cognitive attention.
For visitors with autism, sensory disorders or developmental disabilities, the park will include:
Quiet sensory areas, ideal for taking a break away from the hustle and bustle.
Detailed guides to plan your visit in advance.
Lactation, medical assistance and first aid areas are accessible in different areas of the park.
🔊 Hearing and visual assistance
Universal has confirmed that Epic Universe will have resources for those with visual or hearing disabilities, such as:
Assistive listening devices available at the visitor center.
Braille signage and tactile maps.
Interactive audio guides to enhance the experience at certain attractions.
👥 Personalized services and specialized assistance.
Universal has created a Accessibility team led by an Accessibility Services Manager, responsible for ensuring:
Compliance with ADA regulations.
Periodic accessibility audits at all facilities.
Availability of sign language interpreters upon request.
Continuous training of personnel in inclusive care.
In addition, Epic Universe will offer:
Attraction Assistance Passes (AAP).
Individual Accessibility Cards (IBCCES) for those with specific conditions.
🌟 A magical experience for everyone.
We at Magic Holidays celebrate the inclusive approach of Universal's Epic Universe and are committed to helping you plan a trip that is accessible, comfortable and full of magic.
Ready to live a magical and accessible experience in Epic Universe?
At Magic Holidays we help you plan every detail of your trip, tailored to your needs.
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